Magento 2 Support

Magento support to suit all business sizes
Once your new Magento site is up and transacting, we won’t disappear like other Magento 2 Agencies & Partners!

Once we’ve finished your new Magento 2 build; we’ll be there to help with any questions you may occur with the running of your Magento 2 ecommerce store. Our services are there to ensure you avoid impacting your brand and the up keep of your new Magento 2 website.

We will also ensure that your Magento 2 site is correctly patched, avoiding any potential vulnerabilities that your Magento 2 store may have. We are a Magento 2 partner, so we are told when a new update or patch has been released. Support packages can be tailored within your budget to ensure we meet your requirements.

Why use Thirteen for your Magento 2 Support?

Save money

As we originally came from agencies ourselves, we know how much it costs to get an agency involved with your website, so we have tactfully set our hourly rate at nearly half the price of your average Magento 2 agency.

Magento 2 Professionals

We’re a skilled collective of experience Magento 2 developers and designers with over 10 years of agency experience.


Often it’s hard to contact an agency and even sometimes they may avoid your calls. Here at Thirteen we pride ourselves on our customer service.


Often agencies work typical 9 – 5 hours and if your website goes down, there may not be anyone to resolve it. We work a little differently here at Thirteen where we are always available from 8am till 9pm at night.

Our Magento 2 support services can be tailored to any budget. If you are a local company based in Bournemouth or the wider region of South West and are considering a Magento 2 or have an existing Magento 1.x ecommerce platform we’d love to hear from you.